ClassJot

Support

HELP & GUIDES

ClassJot Support

Clear answers for installation, classroom backups and Pro licensing. If you need help, contact us directly.

Getting started

01

Create your first class

Set up a local teacher profile, add one class and import or enter your students. The Free edition supports one active class.

02

Work offline

Classroom records stay in the device’s protected local storage. Purchasing or verifying Pro may require internet access.

03

Protect your records

Export and safely store an encrypted ClassJot backup before device changes, reinstalling or resetting the app.

Frequently asked questions

Can I use ClassJot for free?

Yes. The Free edition supports one active class, with its available classroom-management features.

What does ClassJot Pro unlock?

Pro removes the one-active-class limit. For Android, it is currently offered as a one-time lifetime license rather than a subscription.

Can I move my Pro license to another device?

Yes, one device at a time. Deactivate Pro on the previous device before activating it on the replacement device. Contact support if you no longer have the previous device.

Will an update erase my classroom data?

A normal compatible in-place update is designed to preserve local records. Nevertheless, export and verify an encrypted backup first. Uninstalling or clearing app storage may permanently delete locally stored data.

How do refunds work?

ClassJot Pro currently has a 14-day Moderate Satisfaction Guarantee for eligible unresolved issues. Contact us about the problem; purchase and refund processing is handled through Freemius according to its checkout policy.

Where do I report a bug?

Email classjot@gmail.com. Include your ClassJot version, device type, a description of the problem, and a screenshot if helpful. Do not send student records, passwords, or license keys in the first message.

Is ClassJot safe to install?

Download ClassJot directly from this official website. Your classroom records stay stored locally on your device.

Can I check the APK before installing it?

Yes. You can scan the APK with Google Play Protect or a trusted security scanner if you wish.

How do I install ClassJot without Google Play?

Download and open the APK. If Android asks, allow installation from your browser or Files app, then follow the prompts. You can turn that permission off again afterward.

Contact us

Our official email address is classjot@gmail.com.

We can help with installation, licensing, backups and application issues. Payment and refund requests are handled according to the Freemius purchase terms.

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